Susan Pleasants, MD, MBA

Affiliate Faculty, Instructor

Susan Pleasants, MD, MBA is the Senior Vice President of Optimal Care for M Health Fairview. She is a practicing physician in the primary care serviceline at M Health Fairview with a focus on value-based care. She is dual boarded in Family Medicine and Clinical Informatics. Susan’s professional career has developed through a passion for clinical excellence, physician wellbeing and operational efficiency in informatics and healthcare transformation.  Previously, Susan spearheaded the development and implementation of virtual care across the enterprise from clinic-based virtual providers visits to inpatient consultation, remote patient monitoring and asynchronous online visits. She has led successful initiatives in improving provider satisfaction and efficiency with use of the Electronic Health Record (EHR). Susan has put significant focus on making care more accessible to patients through improved operational and technical workflows that support getting patients to the right setting of care at the right time and with the right provider.